Lectures on "Project Communications Management" (Chapter 10 of the PMBOK® Guide Fourth Edition) will present an overview of the project communications management knowledge area and detailed discussion on its constituent project management processes. Project communications management consumes most of the time of a project manager on a project, and is considered a critical project success factor. Project communications management will help you enhance your understanding of varying concepts associated with it, and equip you with necessary tools and techniques to better manage communications on your project, effectively and efficiently, and lead it to success.
Objectives
- To introduce project communications management and highlight its importance
- To discuss all the constituent project management processes of project communications management knowledge area and understand what they are used for
- To discuss inputs, tools & techniques, and outputs of all the project management processes of project communications management knowledge area
Topics
- Introduction to Project Communications Management
- "Identify Stakeholders" process
- "Plan Communications" process
- "Report Performance" process
- "Distribute Information" process
- "Manage Stakeholder Expectations" process
- Chapter 10 of the PMBOK® Guide Fourth Edition
- Chapter 10 of Head First PMP® Second Edition
Recommended Free Online Resources
- Project Communication Management
- Identify Stakeholders
- Plan Communications
- Report Performance
- Distribute information
- Manage Stakeholder Expectations
Presentation Slides
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